Shipping policy
WAJHI LEGACY — Shipping Policy
Last Updated: June 2026
At Wajhi Legacy, we are committed to delivering your order safely, quickly, and professionally. We partner with trusted courier services including Leopard Courier, TCS, and other reputable logistics providers to ensure a smooth delivery experience across Pakistan.
Shipping Coverage
We currently deliver to:
All major cities in Pakistan
Small cities and towns
Remote locations where courier service is available
Order Processing Time
All orders are processed within:
1–2 Business Days
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times:
| Location | Delivery Time |
|---|---|
| Major Cities | 2–4 Business Days |
| Other Cities | 3–5 Business Days |
| Remote Areas | 4–7 Business Days |
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
Standard Shipping
Flat Rate: PKR 250 Nationwide
OR
Free Shipping Offer
Free Shipping on Orders Above PKR 4,999
(Recommended for higher conversions and luxury positioning.)
Cash on Delivery (COD)
We offer:
Cash on Delivery (COD)
Bank Transfer
Easypaisa
JazzCash
Availability may vary depending on courier service coverage.
Order Tracking
Once your order has been dispatched, you will receive:
- Courier Tracking Number
- Courier Service Name
- Shipment Status Updates
Tracking details may be sent through:
- SMS
Packaging Standards
Every Wajhi Legacy order is packed with care.
Your package may include:
Protective Packaging
Premium Presentation
Secure Product Protection
This helps ensure your watch or sunglasses arrive safely and in excellent condition.
Delivery Attempts
Courier companies generally make multiple delivery attempts.
If a customer is unavailable or provides incorrect information, delivery may be delayed or returned.
Customers are responsible for providing accurate:
- Name
- Address
- Contact Number
Damaged Parcels
If your package arrives visibly damaged:
- Take photos before opening.
- Contact us immediately.
- Share your order number and supporting images.
We will investigate the issue and provide assistance accordingly.
Delayed Shipments
While we strive to deliver on time, delays may occasionally occur due to:
- Courier operational issues
- Public holidays
- Extreme weather conditions
- Security restrictions
- Natural disasters
Wajhi Legacy is not responsible for delays caused by third-party courier services.
Failed Deliveries
Orders may be cancelled if:
- The customer is unreachable.
- The delivery address is incorrect.
- Multiple delivery attempts fail.
- The order is refused upon delivery.
Repeated failed orders may result in future COD restrictions.
Contact Information
For shipping-related inquiries:
WAJHI LEGACY
📧 Email: callmewajhi.minhas@gmail.com